Installation Service Policy
Thank you for choosing CapableCargo for your truck and van equipment needs. We are pleased to offer installation services for our products anywhere in the USA through our trusted network of third-party installation partners. Below are the terms and conditions governing our installation services:
1. Installation Service Scope:
Our installation service covers the fitting and assembly of products purchased from CapableCargo, including but not limited to ladder racks, truck boxes, and related equipment.
2. Third-Party Installation Partners:
We work with carefully selected third-party companies to provide installation services. These partners are experienced professionals in their field and are committed to delivering high-quality service to our customers.
3. Additional Cost:
Installation services come at an extra cost to the customer. After purchasing the product, we will send an additional invoice for the installation cost. The total amount will include only the installation fee.
4. Payment Terms:
Payment for the installation service must be made in full before the installation appointment is scheduled. We accept various payment methods, including credit/debit cards and bank transfers.
5. Scheduling Installation:
Once payment for the installation service is received, we will coordinate with our installation partners to schedule a convenient appointment time for the installation. The timing may vary depending on the availability of our partners and the customer's location.
6. Questions and Estimates:
If you have any questions about our installation service or need an estimate for the installation cost, please don't hesitate to contact us. You can reach out to our customer service team by phone at (800) 593-0312 or by email at kevin@capablecargo.com. We are here to assist you and provide the information you need.
7. Warranty and Satisfaction Guarantee:
We stand behind the quality of our products and the workmanship of our installation partners. Our installation services are backed by a satisfaction guarantee, ensuring that you are fully satisfied with the installation process and the performance of the installed equipment. Additionally, any warranties provided with the purchased products remain valid after installation.
8. Cancellation and Rescheduling:
If you need to cancel or reschedule your installation appointment, please contact us as soon as possible. Cancellations made within a certain timeframe may be subject to cancellation fees, depending on the policies of our installation partners.
9. Liability:
While our installation partners are highly skilled professionals, CapableCargo shall not be liable for any damages or losses arising from the installation process, including but not limited to property damage, personal injury, or consequential damages.
10. Acceptance of Terms:
By purchasing our products and opting for the installation service, you agree to abide by these installation service policies.
We appreciate your business and trust in CapableCargo. If you have any further inquiries or require assistance, please do not hesitate to contact us.
CapableCargo
430 E. 8th Street #5155
Holland, MI 49423
Phone: (800) 593-0312
Email: kevin@capablecargo.com
